This is expected behavior.
When a guest lookup/check-in is performed at the POS, a bar code will not be generated on the receipt for the corresponding order. This is because the guest was already checked in at the POS and points will be automatically assigned.
If a bar code is printed, the guest would be able to earn a second time for the same order.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer