A guest's timeline can be located in two ways. The first is to use the search field at the upper right corner of the Platform. This field will search using name, email address or phone number.
Guest timelines can also be located by opening the Platform and navigating to Guests > Guests and using the search field available here.
Select the name of the guest of you are looking for and you'll be taken into their timeline.
- Searching by email address is the best way to find a guest and will limit additional guests who may have the same/similar name
- The upper right corner search field is available from every tab in the Platform