Guests will occasionally receive a "Please confirm you have entered a valid email address." error message when attempting to log in or sign up for a Punchh app.
When a guest receives this error, please check the following:
- Email address does not have any typos in the domain (ie. .con, ..com, gmailcom)
- No spaces are included in the "Email" field.
- Check for a space before the email address
- Check for a space after the email address
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer