Network Firewall and Anti-Virus Setup
PUNCHH Firewall rules. Confirm that the following FQDN (Fully Qualified Domain Names) endpoints are properly whitelisted in the site's firewall/router
(PUNCHH DOES NOT SUPPORT FIREWALL RULES USING IP ADDRESSES):
NETWORK FIREWALL CONFIGURATION
ALLOW
TCP using port 443
FROM: POS NETWORK
TO:
api.punchh.com - Punchh check-in and redemption transactions
pos.punchh.com - Punchh check-in and redemption transactions, Punchh application configuration & update server
isl.punchh.com - Punchh check and barcode details
(Optional - For use in the case of assistance by Punchh Support to monitor reliability of site Internet connection)
ALLOW
REPLY ICMP
FROM:
pinger.punchh.com - Punchh zabbix connectivity monitoring server
TO:
Firewall WAN interface
NETWORK FIREWALL VALIDATION
From the POS Master terminal or any terminal that may become master open a web browser and navigate to the following web pages:
https://isl.punchh.com/ping
https://pos.punchh.com/ping
https://api.punchh.com/ping