"Single Scan Flow" is a term used that refers to the ability for a POS system to look up the guest, perform a redemption and perform a check-in from one single scan.
For example, if a guest hits REDEEM on an in-app offer, the app would generate a QR code. The cashier would scan that QR code initiating a guest lookup, redemption of a reward, and if applicable, a check-in all simultaneously.
Not all POS systems support this feature. If you are curious as to if this feature is supported with Punchh by a POS you use, please contact support or submit a ticket.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)