The New Campaign Performance Page (Beta) shows campaign details and metrics. There could be a possibility that some stats are not populated for a campaign or the data is currently unavailable. e.g:
In such situation, please check the following:
- The Campaign status is processed, as the New Campaign Performance Page will display data only for processed campaigns.
- Data last refreshed status; if the data is yet to be refreshed, "Pending" status will be shown for the same else the last refreshed timestamp will be provided.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)