Push notifications can only drive to one place.
If PNs drive to the rewards/home screen, even if a PN does not come with a reward, it will continue to drive to that rewards screen.
If PNs drive to rich messages in the inbox, even if there is no rich message configured, it will continue to drive to the rich message screen.
It will require an app update to switch where push notifications drive in the app, but it can only drive to one place every time. It's recommended to contact your Punchh CSM to guide you through this process.
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