If you or a co-worker admin get a new device, your Multi-Factor Authentication (MFA) will have to be reset as it is tied to a specific device at the device level. Send a ticket to Punchh support letting them know you have a new device and that your MFA needs to be reset.
The below button is not available to admin users outside of support/ Punchh internal.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)