If you are having trouble downloading an app from the Play Store, it may be helpful to clear the cache & data for the Play Store on your phone. The steps to do so are as follows:
- Open your device's Settings app
.
- Tap Apps & notifications > See all apps.
- Scroll down and tap Google Play Store.
- Tap Storage > Clear Cache.
- Next, tap Clear data.
- Re-open the Play Store & try your download again.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)