If you are trying to update a guest profile within the Platform but are getting the error "User profile could not be updated. Please enter a valid phone number.", it is due to a Whitelabel iFrame configuration. Please reach out to your CSM or submit a ticket to Punchh Support if you would like this setting disabled.
Note: This setting is called "Enable Phone Number as a mandatory field?"and will affect iFrame and app signups.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)