For a Points Based Loyalty Program type where points convert to currency, it is only possible to force redeem Redeemable Rewards and not points via the Platform or API:
Using the above test user as an example, they have 50 points and $25 in Redeemable Rewards. Using the API or Force Redeem feature on the Platform, it would only be possible to force redeem up to their $25 in Redeemable Rewards balance. It would not be possible to force redeem any of the 50 points that this example user has in their account.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)