If the Gift cards as a payment for online ordering is available for all the locations except few then it will be because of the location which do not have the Gift Card billing scheme enabled. Below are the screenshots if a guest has Gift cards added in his account and how it will be displayed for a location which has Gift Card Billing Scheme enables / Disabled:
- For a location where the Gift card billing is enabled by Olo:
- For a location where the Gift card billing is Disabled by Olo:
Please note the already added Gift Card to the user is also not displaying when the Gift Card Billing scheme is disabled for any location.
Regarding this issue please reach out to Olo and you can directly log a ticket by emailing "firstname.lastname@example.org".
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)