Once you have added the new location and completed the configuration, reach out to the Punchh Support Center in a new ticket created with following information:
- Site Name in the Punchh Platform
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Site / Store Number as Programmed in the Aloha POS System Settings
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Aloha POS Type (QS/TS) and Major Version for the site (6.7x, 12.3x, 14.1x, 15.1x)
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The site Punchh API Key ID
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Versions of .net running on ALL FOH of the POS terminals
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)