If you use Toast and have configured Receipt Messages in the Punchh Platform in Settings > Receipt Messages, you will be unable to see them in printed receipts as these messages are not supported with Toast.
As a workaround, you can make configurations within Toast. Most receipt customizations are done in the Toast Backend under Marketing > Receipt Setup where you can configure the Header and footer of the receipts:
More details on the Toast page at https://central.toasttab.com/s/topic/0TOC0000000DrLvOAK/receipt-setup
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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