Once the employee has accessed the loyalty screen at POS they can access the Punchh account by doing the following:
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Scan the QR code from the app.
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Enter the customer's phone number (if it is saved in the guest's profile). (Does not allow redemptions, as it's possible to give someone else's phone number.)
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Enter an email address. (Does not allow redemptions, as it's possible to give someone else's email address.)
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Enter a custom redemption code.