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Open Back Office Setup > Menu Editor > Edit An Order Screen
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Select a screen, then select an empty cell.
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On this form, make the following changes:
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Cell name: "MEMO"
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Cell type: 9-Memo
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Prep Cat: None required
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Opt Rtng: 0-with main item
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Click Save.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)