If guests are either
- Entering their phone number in the sign up page of the app and opting out of SMS communication
OR
- Not entering their phone number in the sign up page of the app, opting out of SMS, but later editing their profile to add their number and still not opting in for SMS communication
and are still receiving SMS communications, please send in a ticket to Punchh Support for assistance.(For help submitting a ticket, click here)
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)